![]() ![]() ![]() I chose Bose since years ago I had good experience with their service under warranty, but recently I've had a terrible experience trying to replace defective earbuds. The bottom line is to stay far far away from Bose home system as they are building JUNK and hoping the Bose name carries them through the problems, they have built into their systems. Here I am after 5 weeks of Bose having my system back in their possession and all I am getting is a run around for over $1400 check refund, I am getting ready to hire a lawyer and sue these morons. ![]() There were problems, getting support is a nightmare and have spent more time fixing problems than using it, after a month I sent it back as tech support could not help, the next one they sent needed the laptop connected right away and was just as problematic as the 1st one and after repeated calls to correct problems they sent me the 900 sound bar, that was somewhat better than THE 700 system, however this was short-lived as well, this past year has been a nightmare and I finally said enough after I was asked once again to hook my laptop up and sent the entire system back for a refund. The soundbar needed support right away as soon as I plugged it in. ago with the 700 soundbar as well as the 700 base module. ![]()
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